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Artistry in Motion: A master craftsman delicately sewing fabric with a needle, embodying the creative process at BestLook Atelier
Sartorial Expertise in Action: A sewing machine in operation, bringing to life the intricate process of clothing creation at BestLook Atelier

Welcome to the "Frequently Asked Questions" (FAQ) section of our atelier! This section is designed to answer your most common questions about our services and the suit making process. Here you will find useful information about order fulfillment times, custom tailoring options, shipping and much more. If you have any questions that need answering, don't hesitate to refer to our FAQ section.



How long does the process of tailoring a suit take?

The time of tailoring a suit depends on the complexity of the design and the volume of the order. It usually takes 2 to 4 weeks. We try to provide you with accurate information about the terms during the consultation.


Do you ship outside of Canada?

Yes, we provide international shipping. Interested customers from other countries are advised to contact us for exact information on rates and delivery conditions. Including, we work on the territory of Ukraine and create clothes there. For more detailed information, write to us in the Contacts section


Can the suit be returned or exchanged?

Custom-made suits are non-returnable. We accept returns and exchanges of ready-made costumes from the Shop section, provided that they have not been worn and are kept in their original packaging. Detailed return and exchange conditions can be found in the "Returns Policy" section of our website.


Is it possible to order a custom-made suit?

Yes, we accept orders for custom tailoring of suits. Our seamstresses will help you choose the right sizes and ensure the suit fits properly.


How can I contact your support team?

You can contact us using the contact form on the website, by e-mail or by phone. Our support team is always ready to answer your questions and provide the necessary assistance.


What payment methods do you accept?

We accept various payment methods including credit cards, debit cards, electronic payment systems and bank transfers. Details of available payment methods can be found on our website or by contacting our support team.

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